Our Story

About FSFSWAN

For nearly three decades, the Five Star Freight Systems World Agency Network has connected freight forwarders across the globe, building a community rooted in trust, collaboration, and shared success. We are more than a network - we are a family of logistics professionals committed to excellence.

Mission & Vision

Our purpose drives everything we do, shaping the future of global freight forwarding.

Our Mission

To empower independent freight forwarders worldwide with the resources, partnerships, and support needed to compete globally while maintaining their local expertise and entrepreneurial spirit. We facilitate seamless international logistics through trusted collaboration and mutual growth.

Our Vision

To be the world's most trusted and innovative freight forwarding network, where every member thrives through genuine partnerships, cutting-edge resources, and a shared commitment to excellence. We envision a future where borders don't limit business, only expand opportunities.

Our Core Values

The principles that guide our network and unite our global community.

Trust

Building lasting relationships based on transparency, reliability, and mutual respect among all network members.

Excellence

Striving for the highest standards in service quality, professionalism, and continuous improvement.

Collaboration

Working together across borders to create win-win solutions that benefit members and their clients alike.

Innovation

Embracing new technologies and approaches to stay ahead in an ever-evolving logistics landscape.

Our Journey

Nearly three decades of connecting freight forwarders worldwide.

1997

Five Star World Agency Network was founded, establishing a global community of independent freight forwarders committed to collaboration and mutual success.

2000s

Rapid expansion across continents, building a truly global network with members in over 50 countries and establishing our first specialist networks.

2010s

Launched comprehensive payment protection program and expanded to 19 specialist networks, covering every major logistics sector from AOG to Pharmaceuticals.

2020s

Continued innovation with digital tools, mobile app launch, and expansion to over 100 countries, while hosting our largest annual global summit to date.

2025

Celebrating 28 years of excellence with our 3rd Super Conference. Stronger than ever with 150+ member companies across the globe, united in our mission to connect the world.

Network Leadership

Guided by experienced professionals dedicated to our members' success.

Bob Messenger

Bob Messenger

Network President

With decades of experience in global logistics and a passion for building genuine partnerships, Bob Messenger leads FSFSWAN with vision and dedication. Under his leadership, the network has grown to over 150 member companies across 100+ countries, while maintaining the personal touch and collaborative spirit that defines our community. Bob's commitment to excellence and member success drives everything we do.